Utility billing Audit and Recovery

Three Critical Facts
  1. Utilities are one of a company’s top operating expenses
  2. According to a recent study, “4 out of 5 commercial or industrial customers are over billed by the utility at some point.

    “These systemic, chronic-type billing problems, they exist all over the place,” said the director of auditing at TeleTruth, a New Jersey telecommunications watchdog group, and former member of the FCC’s consumer advisory committee. – The Washington Post

  3. The end user is responsible for selecting the best rate for their level and pattern usage.

    “A utility does not automatically give an industrial or commercial customer the best rate when more than one rate is available.” – The Wall Street Journal

Scope of Services
Audit Functions
  • Billing Errors = Refunds & Credits
  • Deregulated and Regulated Utilities
  • Riders, Discounts & Promotions
  • Current Utility/Carrier Savings
  • Incorrect Meter Reads and Surcharges
  • Alternative Suppliers and Carriers
Utility Bills Included
  • Electricity
  • Natural Gas
  • Telecom
  • Water/Sewer
  • Trash Removal
Engagement Process
Discovery

A Letter of Authorization is used to gather account information, audit and analyze your billing history, and identify savings and refund opportunity.

Analysis

Once the analysis is complete, a detailed report highlighting the savings and refunds with all supporting docs is presented.

Report

Our team further evaluates the billing data, verifies the charges, and investigates
each line item on your invoices to confirm savings.

Savings

Savings and refunds are in your hands – you are presented the options and implementation is at your discretion.

Shared Savings is Risk Free
Shared Savings

Nothing is owed to Tenurgy if the audit does not uncover the opportunity for savings, refunds or credits.

Flexibility

The client always has the choice of activating the savings, refunds, or credits. If savings are not activated and realized nothing is owed to Tenurgy.

Realized Savings

Tenurgy will only invoice the client after the savings, refunds or credits have been activated or received by the utility company.

Our CLIENTS SPEAK
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Patricia Brand
Detroit Country Day School
Chief Financial Officer

One of added the benefits of our signing on for Utility audits, is they were able to work through and complete the audit remotely. To our pleasant surprise, Detroit Country Day School is in line to save over $120,000 annually between our electric, natural gas and telecommunications accounts,

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John Donegan
Eastern Michigan University
Vice President for Operations and Facilities

One of added the benefits of our signing on for Utility audits, is they were able to work through and complete the audit remotely. To our pleasant surprise, Detroit Country Day School is in line to save over $120,000 annually between our electric, natural gas and telecommunications accounts,